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Addressing The Individual's Needs


What we are addressing here is a way in which management can in­still in each individual a belief that as he or she grows, the company grows as well. In other words, if each person has self-managing or autonomous capabilities while linked to the total organization, we can create a system that is more humane, addressing the minds of people as opposed to simply viewing the business only in terms of financial position.

As our society progresses and competition intensifies, addressing individuals' needs, as both internal and external customers to the company, becomes critical. Furthermore, such thinking leads to a genba (shop floor) within an organization in which attention to detail is practiced in relation to each person (man), each machine, each specific method, each material, and environment.