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The Porter-Lawler Model


Porter and Lawler (1968) refined and extended Vroom's (1964) expectancy model. They agree with Vroom that employee effort is jointly determined by the valence that employees place on certain outcomes and the degree to which people believe that their efforts will lead to the attainment of these rewards. However, Porter and Lawler emphasize that effort may not necessarily result in performance.
Furthermore, they contend that the relationship between va­lences and expectancies, on the one hand, and effort or motivation, on the other, is more com­plicated than Vroom's model suggests.
The Porter-Lawler model holds that effort may not necessarily result in job performance for two reasons. First, the individual may not have the ability to accomplish the tasks that constitute his or her job. In this case, even if the employee is highly motivated (i.e., expends a lot of effort), performance may not be obtained. Second, the person may not have a good understanding of the task to be performed (i.e., there may be a lack of role clarity). High motivation will not result in job performance if the employee does not have a clear grasp of the ways in which effort may be appropriately directed.
In addition, this model highlights the point that performance and satisfaction may not nec­essarily be related to each other. Porter and Lawler define satisfaction as "the extent to which rewards actually received meet or exceed the perceived equitable level of rewards". The relationship between performance and satisfaction depends on several factors. For ex­ample, in organizations, performance may not always result in expected rewards. Employ­ees are not likely to be satisfied in situations where they are not given the amount of rewards to which they think they are entitled.
Furthermore, the Porter-Lawler model indicates that the nature of the task has implica­tions for the satisfaction-performance linkage. That is, performance on a task may provide the employee with intrinsic rewards, extrinsic rewards, or both. Moreover, the authors sug­gest that intrinsic rewards can be more closely linked with good performance than extrinsic rewards, because intrinsic rewards can result directly from task performance. In contrast, ex­trinsic rewards are administered by the organization. In other words, extrinsic rewards de­pend upon outside sources both for recognition that performance has been attained and for the administration of appropriate compensation. ;
In addition, the model holds that employees' self-ratings of performance have a major impact on their beliefs about what levels of rewards are equitable. The theory posits that rewards are not evaluated in absolute terms; rather they are assessed subjectively. For example, if employees believe that they have achieved a high level of performance, they will think that they are entitled to greater rewards than would be the case if they thought that their performance was at a low level.
Finally, Porter and Lawler suggest what may happen after an employee performs. Specif­ically, the rewards that result from a particular level of performance will interact with the employee's perception of them to determine satisfaction. Thus, this model suggests that per­formance leads to satisfaction, rather than the opposite. This was a significant departure from the traditional thinking.