The New Shop Floor Management

1. In order to prosper in today's turbulent business environment, each of us needs to prepare and internalize skills for respond­ing to change.
2. When everyone addresses problems at the front line (i.e., shop floor), all of us become problem solvers, reducing the need for additional resources such as extra support staff or layers of managers.
3. Self-management puts people's destiny in their own hands. People will have greater pride, self-esteem, increased responsi­bilities, and contribute more to the company and society.
4. In achieving excellence in shop floor management, traditional problems such a$ the dichotomy between manager and subor­dinates and a lack of coordination between functions need to be resolved.
5. Even though the effectiveness of each process may look small, when compounded throughout the whole organization the to­tal impact can be enormous. If we can manage each of these processes better, we can significantly improve customer satis­faction while reducing waste.
6. For shop floor management to be successful, the impact on the organizational structure, the management system, people skills, and attitude issues also need to be addressed.
7. The first major steps of change are sorting out the stimuli we receive as an organization, developing a clear vision, and hav­ing a strong desire to accomplish that vision. As we move down these steps, we may find that even our destiny is changing.
8. The vision of shop floor excellence is something everyone of us needs to seek as opposed to being given to us by someone else. As we train our own minds, we shoujd be able to hold a vision of excellence in our own hands.